We love to hear about our work and what we did for you. Please tell us your story!
First I wish to commend your employees, Jacob & Jay. They did a great job with our installation. They told me what they were going to do, asked if I had any questions, went about their business....I did have a few questions as they were working, they would stop, take time to listen & then respond. As the job progressed, they kept me posted as to the status of the install. Upon completion, they walked me through the job, highlighted all they did and then demonstrated the new thermostat, demonstrated the WIFI hookup to my wife. Helped her with the Honeywell Lync app and we are solid with this feature.
From the beginning, upon receipt of the proposals for the pricing and installation, we were impressed. After shopping for an HVAC system, Covert Aire’s terms and conditions were most competitive. The ease in doing business was extraordinary. It was clear to us that Covert wanted our business and they earned it.
I am quite pleased with the service Covert Aire provided & I will certainly recommend your company to anyone in the market for a "GOOD" HVAC contractor.
Covert Aire Customer for over 4 years
I thank you and all of the techs that have had to put up with me during the years that I have had so much trouble, this also means the girls that took my call in the office. I really think Mr. Covert runs a fine operation and I greatly appreciate all that they have done for me. I will continue to be a customer as Iong as it is my decision to make.
Thanks for everything you all have done.
On 9/28/17 our AC suddenly stopped working.
We called for service and tech. Jaysin arrived within 30 min. He tried his hardest to repair our system, but to no avail. He gave us the bad news that after nine and a half years our AC unit was repairable. He then got in touch with Blake and we made arrangements for a new unit - Bryant- to be installed. Blake said it would be done the next day. We had our doubts, given the hot days we had been experiencing, that most likely we would be looking at quite a few days before we had any AC. The following day we received a call from Michael -field supervisor that the unit was not in stock but it would be picked up from the warehouse in Savannah and installed on 9/29. Again we had our doubts. At approximately 3:00 on Friday afternoon two men Jay and Jacob arrived with the new unit and proficiently installed it. It took them some time as they were meticulous about their work. They were more then courteous and knowledgeable when asked a question, of which there were many. My husband has been ill and we have been under some strain, but your employees could not have been nicer and more accommodating.
We want to thank you and your terrific staff for easing a stressful experience for us. Linda & Jorge M., Sun City
We bought our house about three years ago. The heat and air conditioning in the master bedroom was pitiful. We finally contacted Covert Aire about our problem. They sent Blake over with a camera and within five minutes he had solve the problem. I certainly wish we had called sooner!
Covert Aire™ Representative, Blake Proudfoot, came to my house for thorough analysis of needs to replace old 2.5 Ton Heat Pump with new Bryan unit that runs great (and was within budget). The installation crew was well organized, did superb work, and was very friendly (even helped chase down one of my dogs that managed to slip out of backyard). Very pleased and satisfied with Covert Aire™ service!
“Thank you so much for coming to our needs so quickly during the Holiday weekend! We now know why so many of our neighbors use the services of Covert Aire™. No one else would show up or return our calls, while you responded in record time. Deep thanks and appreciation. We are telling EVERYONE and singing the praises of Covert Aire™!”
“Thank You Covert Aire™!!
I just wanted to send special accolades to your manager and technician for coming to my rescue last night. I had a “situation” at one of my vacant listings involving the thermostat and they both “answered the call”….without hesitation.
It means so much to me, in my profession, and personally to know there are companies out there who provide service willingly and generously. As they say, it starts at the top and you have created a team and a company to be proud of. Needless to say, Covert Aire™ is the company I always recommend. It provides great peace of mind to know that the owner firmly believes in service after and even before the sale!
“I would not hesitate as a home owner or business owner to refer my clients and friends to Covert Aire™ for their services.They have great prices,and they deliver what they promise. Thanks Mike for running a great business!”
State Farm Insurance
“I have worked with Mike Covert and the folks at Covert Aire™ for over 3 years now.I continue to be amazed at their integrity in a field of work where you, as the customer, are at the mercy of the service technician.They continue to serve me and my clients in a fair,honest and efficient manner."
“Covert Aire™ created by Mike Covert is one of the most efficient and trustworthy companies in the Low Country area of South Carolina. It works like a clock, because it is a team of dedicated professionals, with a highest degree of knowledge and experience in the industry. Their customer services is at the highest possible level.It is a very detail oriented and reputable company.”
Owner of PCSAVED.COM
I am completely satisfied with the service I received from these people. I really felt well taken care of and cared for. They were honest with us and gave us our options. We tell everyone about their excellent service. Bravo guys!
S. Langely – Sun City
After having 2 companies tell me lies, a nice fellow from Covert Aire™came out and told me the truth about my air conditioner. He offered to show me their business licenses and State licenses which I had never been asked to see before. I feel very comfortable with the work they did.
Muriel S. – Palmetto Dunes
Arrived earlier than I figured….quick diagnosis… expert resolution to problem and now my AC is working again. Worth every penny.
Bob S. – Bluffton
Thank you so much for all of the hard work when everyone is flat out busy. You all are wonderful and special kudos to Field Manager”
Anonymous Sun City Resident
A gentleman with Covert Aire™ replaced a bad part on my outdoor unit in a timely manner. He was friendly and professional. He also arrived the same day of the call. I would recommended this company.
Greg S. – Rose Hill
Covert Aire™ replaced an HVAC unit for me yesterday. Great service! They were there when they said they would be, got the job done well and in good time, at the fair price they quoted me AND the area they worked in was cleaner than how they found it! What more could you ask for?! I highly recommend Covert Aire™!
Elizabeth S – Hilton Head Island
Covert Aire™ was very responsive to our need and reasonably priced, thanks the entire Covert Aire™crew.
T. A Padgett
Had a great experience with Covert Aire™ my air conditioner was not working and it was steamy hot! Their Technician came out and solved the problem promptly and very professionally. He even followed up call the next day was frosting on the cake! Great job! Thanks.
Another great service/maintenance call by Covert Aire™ .. You guys are great .. Thanks.
Kevin S. – Bluffton
I just wanted to say “Thank you” to Covert Aire™ for fixing my HVAC unit!!! Great job, super professional and solved the problem!!! Highly recommend!!
Thanks to the technician who came out this week to my house to work on the HVAC. So often as a female, it feels like repairmen and techs are condescending and patronizing, but he was polite, treated me as if I have common sense even if I’m not an HVAC expert, and I didn’t feel like I was being sold on anything. We’ve still got a lot of work to do on the system because the original company that installed it didn’t exactly do a stellar job, but I’m looking forward to the work being done and done well. Thanks again, Covert Aire™!
Michele D. B. – Beaufort
Great company to do business with!
Covert Aire™ installed a complete HVAC and replaced duct work in my home. It was installed and everyone says it’s a much better system! They installed an Amana system, and they install any good system that you want.
Sandy S. – Hilton Head
Wonder People and Wonderful business!
Anjanette N. – Beaufort
I recently hired Covert Aire™ as they are such an important part of the Hilton Head community and the children. Their professionalism has been amazing, something you don't see on this Island anymore. There are so many contractors who “talk” a lot…..this one actually “does” what they say they are going to do.